Returns

Return Policy

You may request to return your product as long as it's unused and in original packaging. All returns require a Return Goods Authorization (RGA) number. Please allow 2-7 business days for processing.

Clearance and Special Order items are non-returnable. Customers are responsible for shipping costs unless the product is defective or an error has occurred when filling the order. If your order shipped pre-paid your return will be processed with a shipping charge.

Standard Return Policy

• Return for refund within: 30 days

Business Account Return Policy

• Return for credit within: consideration given up to 12 months

Return Instructions

If you need to return an item, please fill out your request online, or you can also download a form and fax it to 403-329-3564.