Warranty

Truck Hardware Warranty

Truck Hardware Ltd. Products are warrantied to be free from defects in materials or workmanship. The warranty covers replacement of any defective product at no charge. Labour for replacement or service of defective product is not paid or reimbursed by Truck Hardware Ltd. All products received should be reviewed before install to ensure that all parts are accounted for, and that there are no issues. If anything is of question, please contact us immediately.

This warranty does not cover any damage, defect or malfunction caused by misuse, abuse, accident, improper installation, modification or improper or lack of maintenance. This warranty also does not cover regular wear and tear on brackets, plates, or mounting hardware.

Please note that Truck Hardware Ltd has replacement component parts available to assist consumers and dealers to resolve warranty and non-warranty issues as quickly as possible.

Gatorback Mud Flaps

Gatorback Mud Flaps have a limited lifetime warranty. This covers the rubber for the lifetime of the product to the original owner. To process a warranty claim, we will require images and the original invoice from the mudflap installation or purchase. This warranty does not cover any damage, defect or malfunction caused by misuse, abuse, accident, improper installation, modification or improper or lack of maintenance. This warranty also does not cover regular wear and tear on brackets, plates, or mounting hardware.

Stainless Steel

Stainless steel parts and products are warrantied against manufacturers defects. Truck Hardware does not warranty damage, surface corrosion, or rust caused by abuse or improprer care.

Without proper care, stainless steel can sometimes develop stains or minor surface corrosion when exposed to certain conditions. Before a stainless steel product will be warrantied the customer must attempt to polish the product. If it does not polish out then we will request photos be provided. 99% of the time any marks polish out. If the product comes back to us and we can clean it, then no credit will be issued.

See also our stainless steel care information.

Powder Coat

Powder coat finishes are warrantied against manufacturer defects only. Truck Hardware does not warranty powder coated products against damage caused by abuse, or regular wear and tear, including damage caused by road debris.

Manufacturer's Warranty

Other products available through Truck Hardware, are covered by their Manufacturer's Warranty. Manufacturer warranty details are typically available on the manufacturers website. Detailed manufacturer warranty information can also be obtained by contacting our customer service department.

Last updated November 22, 2021